Understanding and adhering to Google Ad Grants policy requirements is essential for maintaining your account and maximizing your $10,000 monthly advertising budget. This comprehensive guide covers all compliance requirements, monitoring strategies, and best practices to keep your Ad Grants account in good standing while driving meaningful results for your nonprofit.
Core Ad Grants Policy Requirements
Account-Wide Click-Through Rate (CTR) Requirement
Minimum Threshold: 5% account-wide CTR measured monthly Measurement Period: Rolling 30-day average across all campaigns Consequence of Non-Compliance: Account suspension until CTR requirement is met Monitoring Frequency: Check weekly to avoid surprises at month-end
CTR Calculation:
- Clicks ÷ Impressions × 100 = CTR percentage
- Includes all active campaigns in your Ad Grants account
- Paused campaigns do not count toward CTR calculation
- Historical data beyond 30 days does not affect current compliance
Maintaining Compliance:
- Pause underperforming keywords (below 2% CTR) immediately
- Focus on high-intent keywords that drive engagement
- Write compelling ad copy that encourages clicks
- Ensure tight relevance between keywords, ads, and landing pages
Single-Word Keyword Prohibition
Policy: No single-word keywords allowed in any campaign Applies To: All match types (broad, phrase, and exact match) Exceptions: None – all keywords must contain two or more words
Compliant Keywords:
- ✅ “cancer research”
- ✅ “volunteer opportunities”
- ✅ “donate food”
- ✅ “homeless shelter”
Non-Compliant Keywords:
- ❌ “cancer”
- ❌ “volunteer”
- ❌ “donate”
- ❌ “shelter”
Common Violations to Avoid:
- Organization type terms: “nonprofit,” “charity,” “foundation”
- Cause names: “education,” “literacy,” “poverty”
- Service types: “counseling,” “training,” “assistance”
- Generic terms: “help,” “support,” “community”
Maximum Cost-Per-Click Limit
Maximum Bid: $2.00 per click across all campaigns Enforcement: Automatic at campaign level; cannot be exceeded Strategy: Use full $2.00 bid strategically for high-value keywords Bidding Options: Manual CPC, Maximize Clicks, Maximize Conversions (all subject to $2.00 cap)
Bid Management Best Practices:
- Set competitive bids for high-intent conversion keywords
- Use lower bids for awareness and educational keywords
- Monitor auction insights to understand competitive landscape
- Adjust bids based on keyword performance and conversion data
Daily Budget Allocation
Maximum Daily Budget: $329 per day (equivalent to $10,000 monthly) Spending Flexibility: Google may spend up to 2x daily budget on high-traffic days Monthly Cap: Total monthly spend never exceeds $10,000 Budget Strategy: Can allocate less than maximum based on capacity and goals
Website Quality Standards
HTTPS Requirement: All landing pages must use secure HTTPS connections Mobile Optimization: Website must be fully functional on mobile devices Load Speed: Pages should load in under 3 seconds for optimal performance Content Quality: Professional, accurate, and regularly updated content required
Required Website Elements:
- Clear organizational mission and contact information
- Privacy policy and terms of service
- Functioning navigation and internal links
- Professional design and user experience
- Accurate program descriptions and impact information
Campaign-Level Policy Requirements
Geo-Targeting Compliance
Allowed Targeting: Target specific countries, regions, cities, or radius around locations Service Area Alignment: Should target areas where organization actually provides services Broad Targeting Permitted: Can target beyond immediate service area for awareness campaigns Multiple Locations: Can target multiple geographic areas within single campaign
Ad Content Policies
Accuracy Requirement: All claims must be truthful and substantiated Appropriate Language: Professional tone without excessive capitalization or punctuation Trademark Compliance: Cannot use other organizations’ trademarks without permission Restricted Content: Must follow Google Ads policies for nonprofits
Prohibited Ad Content:
- Misleading claims about organizational impact or effectiveness
- Inappropriate use of tragedy or crisis in advertising copy
- False urgency or manufactured scarcity tactics
- Deceptive calls-to-action or misleading landing pages
Landing Page Policies
Relevance Requirement: Landing pages must match ad copy and keyword intent Quality Standards: Pages must provide value and function properly Commercial Content Limits: Cannot be primarily commercial or for-profit focused User Experience: Clear navigation, fast loading, and mobile-friendly design
Conversion Tracking Requirements
Minimum Requirement: At least one conversion action configured per account Meaningful Tracking: Conversions should represent valuable organizational actions Implementation: Use Google Analytics goals or Google Ads conversion tracking Regular Monitoring: Ensure tracking continues to function properly
Acceptable Conversion Actions:
- Online donations and giving
- Volunteer application submissions
- Program registration and enrollment
- Newsletter signups and lead generation
- Contact form submissions
- Event registrations
Annual Survey Requirement
Survey Compliance
Frequency: Annually, typically in January/February Notification: Email notification sent to account admin Deadline: Must be completed within specified timeframe (usually 2-4 weeks) Consequence: Account suspension if survey not completed by deadline
Survey Content:
- Organization information updates
- Ad Grants usage and effectiveness
- Impact metrics and success stories
- Program satisfaction and feedback
- Continued eligibility confirmation
Best Practices:
- Set calendar reminder for annual survey period
- Keep organizational information current throughout year
- Document Ad Grants impact for easy survey completion
- Complete survey promptly upon receiving notification
Restricted Campaign Types and Features
Allowed Campaign Types
Search Campaigns: Primary campaign type for Ad Grants accounts Performance Max: Allowed with monitoring for compliance impact Display, Video, Shopping: Not available for Ad Grants accounts
Restricted Features
Remarketing: Not available in Ad Grants accounts Customer Match: Not available in Ad Grants accounts Similar Audiences: Not available in Ad Grants accounts Dynamic Search Ads: Not recommended due to CTR control challenges
Monitoring and Maintaining Compliance
Daily Monitoring Tasks
CTR Quick Check: Review account-wide CTR in dashboard Policy Notifications: Check for any Google Ads policy alerts or warnings Campaign Status: Ensure campaigns are running without delivery issues Budget Pacing: Monitor daily spend and budget utilization
Weekly Compliance Review
Keyword Performance: Identify and pause keywords with CTR below 2% Ad Copy Approval: Ensure all ads are approved and running Search Terms Analysis: Review search terms and add negative keywords Landing Page Functionality: Test landing pages for technical issues
Monthly Comprehensive Audit
Account CTR Verification: Confirm account-wide CTR above 5% Keyword List Review: Remove or modify any single-word keywords Bid Strategy Assessment: Ensure all bids comply with $2.00 maximum Website Quality Check: Review landing pages for compliance with quality standards Conversion Tracking Verification: Test that all conversion tracking is functioning
Policy Violation Responses
Warning Notifications
First Warning: Email notification of policy violation with corrective action required Timeframe: Typically 7-14 days to resolve violation Action Required: Address specific issue mentioned in notification Follow-Up: Confirm resolution and request account review if needed
Account Suspension
Cause: Failure to meet 5% CTR requirement or other serious policy violations Notification: Email explaining suspension reason Resolution: Must address underlying issue before reactivation Reactivation: Submit account for review once compliance restored
Suspension Response Steps:
- Review suspension notification for specific violation
- Identify root cause of compliance issue
- Implement corrective measures (pause low CTR keywords, fix policy violations)
- Verify account meets all requirements
- Request account reactivation through Google support
Account Cancellation
Permanent Removal: Severe or repeated policy violations may result in permanent loss of Ad Grants Appeal Process: Limited appeal options for account cancellations Prevention: Maintain consistent compliance to avoid escalation
Best Practices for Long-Term Compliance
Proactive Compliance Management
Regular Monitoring: Establish consistent review schedules Documentation: Keep records of compliance checks and optimizations Team Training: Ensure all team members understand policy requirements Automation: Use alerts and automated reports for early warning of issues
Building Compliance Buffers
CTR Target: Aim for 7-8% account CTR to provide buffer above 5% minimum Keyword Quality: Maintain high standards for keyword addition and retention Continuous Optimization: Regular testing and improvement of campaigns Performance Tracking: Monitor trends to address declining performance early
Staying Current with Policy Changes
Google Updates: Monitor Google Ad Grants announcements and policy updates Community Resources: Participate in nonprofit advertising forums and groups Professional Development: Attend webinars and training on Ad Grants best practices Documentation Review: Periodically review official Google Ad Grants policies
Common Compliance Mistakes to Avoid
CTR Management Errors
Ignoring Early Warnings: Waiting until month-end to address declining CTR Adding Too Many Keywords: Quantity over quality approach that dilutes CTR Neglecting Negative Keywords: Allowing irrelevant traffic that doesn’t click Poor Ad Copy: Generic or irrelevant ads that don’t encourage clicks
Keyword Policy Violations
Single-Word Oversight: Accidentally adding prohibited single-word keywords Brand Terms Only: Relying solely on organization name variations Overly Broad Terms: Generic industry keywords that don’t drive relevant traffic Inconsistent Review: Failing to audit keyword lists regularly
Technical Compliance Issues
Broken Landing Pages: Links that lead to error pages or broken experiences Mobile Problems: Pages that don’t function on mobile devices Slow Load Times: Website performance issues affecting user experience Conversion Tracking Failures: Broken or misconfigured conversion tracking
Conclusion
Maintaining compliance with Google Ad Grants policies is essential for protecting your access to $10,000 in monthly free advertising. Success requires understanding all policy requirements, implementing systematic monitoring processes, and taking proactive action to address issues before they result in warnings or suspension.
The key to long-term compliance is building sustainable practices that maintain high performance standards while staying well above minimum requirements. Focus on quality over quantity, monitor performance consistently, and optimize campaigns based on both compliance metrics and organizational impact.
Remember that compliance is not just about avoiding account suspension—it’s about building effective campaigns that drive meaningful results for your nonprofit’s mission. Accounts that maintain strong compliance typically also achieve the best performance and greatest impact from their Ad Grants investment.
Ad Grants Policy Requirements – FAQs
What is the minimum CTR required for Google Ad Grants?
Are single-word keywords allowed in Ad Grants?
What is the maximum CPC bid limit for Ad Grants?
How much can I spend per day with Ad Grants?
What website requirements must I meet for Ad Grants?
Do I need conversion tracking for Ad Grants?
What happens if I don’t complete the annual survey?
Which campaign types are allowed in Ad Grants?
What should I do if my account CTR drops below 5%?
Can I use my organization’s name as a single-word keyword?
What geo-targeting is allowed for Ad Grants?
What content is prohibited in Ad Grants ads?
How often should I check my account for compliance?
What happens if I receive a policy warning?
Can my Ad Grants account be permanently cancelled?
What are common single-word keyword violations to avoid?
How do I build a compliance buffer for my account?
Are Dynamic Search Ads recommended for Ad Grants?
Ensure ongoing Ad Grants compliance with Ad Grants Pilot, which provides automated compliance monitoring, policy violation alerts, and optimization recommendations to keep your account healthy and effective.